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Privacy Policy

  1. Client Intake & Appointments. Text messages include scheduling an initial call, appointment reminders, intake follow-ups, and secure links for e-signing documents.
  2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (877) 864-2348.
  4. Carriers are not liable for delayed or undelivered messages
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your inquiry and appointment schedule. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy.

Our Locations

Charlotte, NC

4601 Charlotte Park Dr
Suite 390
Charlotte, NC 28217

Decatur, GA

123 N McDonough St
Decatur, GA 30030

Pantego, TX

2910 W. Park Row Dr.
Suite 100
Pantego, TX 76013

SOCIAL SECURITY & DISABILITY

FAQ

MOST COMMONLY ASKED QUESTIONS

Social Security’s standard review path usually moves in ordered steps: an initial determination, then reconsideration, then an Administrative Law Judge (ALJ) hearing, then Appeals Council review, and finally federal court review after the required administrative steps are completed.

SSDI (Disability Insurance Benefits) is tied to your work history and payment of Social Security taxes. SSI (Supplemental Security Income) is needs-based and can pay benefits to adults and children with disabilities who have limited income and resources.

Many Social Security disability notices allow 60 days to request the next appeal step. Social Security generally presumes you receive a notice 5 days after the date on the notice unless you can show you received it later.

Reconsideration is the first appeal step after an initial denial. A different reviewer takes another look at your claim based on the file and any updated information submitted.

Timelines vary. A common estimate is about 3 to 5 months, but some claims move faster and some take longer.

If you have been waiting beyond the typical timeframe you were told to expect, contact your representative so the office can confirm the appeal is pending, check status, and identify any missing items that may be delaying review.

If you are dissatisfied with the reconsideration determination, the next step in the usual review process is to request a hearing before an Administrative Law Judge (ALJ).

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